FAQ's


 

 

For the benefit of our valued customers and to safeguard our company, we utilise fraud detection software which highlights any fraudulent activity on our site including recording the I.P. addresses and other details if triggered by suspected fraudulent behaviour.

Statements on this website have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure or prevent any disease. 


Products should be used only as directed on the labels. Consult with a physician before use if you have a serious medical condition, allergies or use prescription medications or are pregnant or expect to be pregnant.
A Doctor’s advice should be sought before using any any supplemental dietary products.

 We are offering free shipping for orders of ( $75 product cost) or more in mainland USA only. 

For any other destinations (outside mainland USA) please email info@lordhuffandpuff.com and do not use the on-line shopping cart. We will provide a shipping cost to you. Note that for shipping within mainland USA shipping charges are calculated at checkout. 

Note that due to Covid-19 it is possible that there could be a delivery impact to carriers such as UPS, Fedex and USPS, which is outside our control. We are not currently finding delays of any significance.

Emails: We do not sell or allow use of your emails for anything other than Lord Huff and Puff, LLC communicating with you.

Statements on this website have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure or prevent any disease.

How to Burn a Candle Safely

Candles are beautiful to look at and wonderful to smell, but can be a cause of many home fires and home fire deaths. Utilize these simple and common sense tips to make sure you and your family enjoy these great mood enhancers! Remember, a candle is an open flame, which means that it can easily ignite anything that can burn.

Before Lighting:

  • Before burning, always trim the wick to ¼ inch. You can use a wick trimmer, nail clippers, or scissors. Long or crooked wicks can cause uneven burning, dripping or flaring.
  • Keep the wax pool clear of wick trimmings, matches and debris at all times.
  • Always use a candleholder specifically designed for candle use. It must be heat resistant, sturdy, and large enough to contain any drips or melted wax.
  • Burn candles in a well-ventilated room:
  •  Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, sooting, and excessive dripping.
  • Follow the manufacturer’s recommendations on burn time and proper use. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.
  • When lighting a candle, use long matches or a long-reach lighter. Keep your hair and loose clothing away from the flame.

While Burning:Never leave a candle unattended. Never burn a candle on or near anything that can catch fire. Keep well away from children and pets.

Always read the instructions from the manufacturer.

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For Fragrance Reed Diffusers: Keep out of reach of pets and small children. Do not ingest the diffuser liquid. Avoid placing in areas where the bottle can be knocked over.  Do NOT light reeds. Always read the manufacturers safety instructions before use. 

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FAQ's Continued

 

Is your sanitizer effective against Covid-19 (Coronavirus)?

Our Stream2Sea sanitizer product contains 62+% ethanol alcohol distilled in Florida from citrus. The CDC and FDA recommend using sanitizer with at least 60% ethanol alcohol or 70% isopropyl alcohol to help protect yourself against illness. For more information on how to protect yourself and loved ones, refer to the CDC Coronavirus prevention-treatment. Keep aware of recommendations from official sources regarding Covid-19 precautions regarding travel and other potential exposure risks.

What's the difference between a mineral and an "organic" sunscreen?

We love organic – organic milk, organic eggs, organic aloe, but when it comes to sunscreens, we completely avoid the ‘organic’ active ingredients. When referring to sunscreen, the ‘organic’ sunscreens are REALLY the ‘chemical’ sunscreens like avobenzone, oxybenzone, octyl methoxycinnamate and other FDA-approved sunscreen ingredients that no ordinary consumer would consider to be organic. The advantage of using these ingredients is the ability to claim very high SPF ratings with minimal expense, ease of manufacturing and formulating, plus they do go on nice and clear, giving the customer the aesthetics they are used to. The disadvantages are huge, however. They are very unstable and can degrade quickly in high temperatures – like in your beach bag – so they require additional chemical stabilizers. They may also penetrate the skin and disrupt or mimic the body’s hormones. In addition, many of these ingredients have been linked to coral bleaching and aquatic toxicity

Will your sunscreens stain my clothing?

Mineral sunscreens are naturally whitening and may discolor dark clothing or gear.  It will easily wash out with soap and water in most cases, and using an enzyme-based stain remover will help.  For gear, a little soap and water plus a scrub brush will usually remove any staining or whitening.

Our tinted sunscreens use iron oxides for color, and like most mineral make-ups or other sunscreens, they can discolor clothing or towels.  The best way we have found to remove mineral stains is to pre-treat with a stain remover, citric acid or lemon juice and let sit overnight before washing in the hottest water your garment can safely handle, and then air dry.

Why do you use Alumina? Isn't that bad?

We use Alumina, not to be confused with Aluminum Chloride, which is often used in deodorants, cans, cookware, etc. 

Alumina is a natural inert mineral. It is a constituent of many rocks and soils and is the third most abundant element on earth making up close to 8% of the earth’s crust. Alumina is naturally found in fruits and vegetables because plants absorb it from the soil. It is also naturally found in small amounts in ground water.It has been rated by the Environmental Working Group as ‘Good’ with a score of ‘2’, which means minimal risk to humans or the environment.

http://www.ewg.org/skindeep/ingredient/700309/ALUMINA/

Alumina or aluminum oxide, its used to naturally enhance water resistance, reduce oiliness and increase transparency onto the skin. It is used in our Mineral Sunscreen SPF 20 for Face and Body and Mineral Sunscreen SPF 30 for Body.

So, your Stream2Sea products contain Titanium Dioxide, I thought that TiO2 was bad for me?

Titanium dioxide has had a bad rap for two reasons, neither of which is a concern for us:

1) When inhaled, it can have a similar effect as asbestos. We don’t use powdered TiO2 in the production facility, and don’t recommend that you play with it. You are not going to inhale our sunscreen and we’re not going to inhale the material during production. 

2) Traditional sunscreen grades of TiO2 may not effectively protect against UVA rays. Ours does! Significant testing efforts in FDA-approved facilities show that our titanium dioxide provides long-lasting UVA and UVB protection. Used as a single active ingredient, our TiO2 exceeds both the European and FDA guidelines for UVA protection as well as FDA’s requirements for broad-spectrum sunscreen. Our dispersion is naturally derived and has been approved by Ecocert for use in organic and natural skin care products. Our sunscreens also show exceptional photo stability.

Do Stream2Sea products pass the Hawaiian/Key West/Palau/USVi/etc, restrictions?

Yes, they do! All of our products are made with natural ingredients that do not harm or bleach coral.

For those who aren’t aware, Hawaii has passed a law that prohibits the sale of sunscreens that contain oxybenzone and octinoxate, two chemicals that harm coral, starting in 2021. Our sunscreens and other products do not contain these chemicals.

 Is the Stream2Sea sunscreen broad spectrum and what does that mean?

YES! All our sunscreens exceed the FDA’s requirements for broad-spectrum claims, offering protection from both UVA and UVB rays. Unless your sunscreen is broad spectrum, it may only protect you from the UVB rays that cause sunburn. The problem is that the UVA rays penetrate into the deeper layers of the skin – causing wrinkles and premature aging, as well as damage at the cellular level.

When you chose a sunscreen labeled BROAD-SPECTRUM, you are purchasing a product that has been tested by a third-party, FDA-regulated laboratory. A sunscreen needs to reflect (mineral) or absorb (chemical) at least 90% of the UV rays to be called broad spectrum. Although some suppliers have said that titanium dioxide does not offer broad-spectrum protection, all of our sunscreens exceed the FDA’s requirements.

I still get burned when wearing sunscreen. Why?

The main cause of sunscreen failure is not using enough product and not reapplying often enough. On the day of your fun in the sun, slop it on. Don’t forget to reapply often. The FDA recommends at least every 2 hours, more often if playing in the water or sweating a lot.

Is the Stream2Sea sunscreen waterproof or water resistant?

The FDA no longer allows the use of the term “waterproof” when labeling sunscreens.  In 2011, the FDA changed the regulations regarding how sunscreens could be labeled.  Water-proof, Sweat-proof and sunblock were all removed from (compliant) labels, as the FDA determined these were misleading claims.  Some sunscreens are certainly more sweat and water resistant than others, but NONE are waterproof. Under the new regulations, sunscreens must now pass third party testing showing how long the consumer can expect the SPF protection to hold up while swimming or sweating.

How is this done?

Human volunteers apply the sunscreen, then after its dry, they are immersed in comfortable agitated water for 20 minutes.  They come out of the water for 20 minutes, then repeat for a total of 40 minutes of water immersion. The SPF is then measured AFTER the water immersion. This is the SPF that can then be printed on the bottle of the sunscreen that claims 40 minutes of water resistance. Very resistant tests would repeat until a total of 80 minutes immersion is reached.

All of our sunscreens, including our lip balm, exceed the FDA’s rating for 80-minute water resistance. When you are ready to remove our sunscreens, you will literally need to wash them off with soap and water. Another advantage to that enhanced water resistance is that if you sweat or swim, they won’t run into your eyes or rinse off in the water. Even so, you should reapply every 80 minutes if you are sweating or swimming, or every two hours.

Are Stream2Sea products vegan?

All our sunscreens are vegan.  Our lip balms contain certified organic, sustainably harvested beeswax, and our haircare contains keratin, which is sustainably sourced from sheep’s wool. Stream2Sea's founder is an animal rights activist, and was one of the early signers of the Campaign for Safe Cosmetics.  It was a very difficult decision for us, but we feel it is important to disclose that we tested our formulas during the development process on fish and coral because there are currently no standards or lab tests to determine safety

                                               

Are Stream2Sea products safe for use on babies/children?

 If your baby is under six months old, always consult your doctor. Whenever applying a new product to your child (or yourself for that matter), it is always wise to spot test on a small area like the inner arm or thigh the day before you are planning to use it to make sure there aren’t any unknown sensitivities to any of the ingredients. If irritation occurs, try another product.

That said, our formulas are very gentle and mild and were formulated specifically to be suitable for children and those with sensitive skin.

What is sugarcane resin packaging?

We don’t like plastic either and are very excited to announce that we are using 100% recyclable tubes made from sugarcane resins.

When using paper products, cartons and brochures, we use eco-friendly inks and recycled papers including Forest Stewardship Council (FSC) certified papers. FSC is an independent organization established to promote responsible management of the world’s forests. When you see this logo, you can be confident that buying it won’t be harming they world’s forests.

 Does Stream2Sea use Sustainable Palm Oil?

Stream2Sea do not purchase palm oil or use it in any of our formulas, although it is used in some of the raw materials we manufacture with.   Our primary raw material supplier, Croda, takes palm oil sustainability very seriously:

“Croda is committed to reducing its contribution to deforestation and any resultant impacts on climate change and biodiversity through working with organizations such as the Roundtable on Sustainable Palm Oil (RSPO), and with suppliers and customers to ensure tractability of critical raw materials back to suitably accredited sources.”

Palm oil, when purchased through ethical sources contributes to global food security and provides income directly to local communities, since 40% of the world’s palm is produced by independent, small farmers rather than the large conglomerates.  You can learn more about Croda’s efforts to reduce palm oil in their formulas and to ensure the palm oil they use is fairly traded and sustainable:

 Why doesn't Stream2Sea offer an SPF 40 or 50?

Sunscreens with very high SPFs offer only marginally better UVB protection (the rays that cause sunburn) than lower SPFs, yet consumers often believe they are getting double the protection. It would be logical to think that an SPF 30 would be twice as good as a 15, but that’s not how the ratings work. For example, an SPF 15 will block about 93% of the UVB rays, an SPF 30 will block about 97% and an SPF 50 will block about 98%. Moving beyond, the differences in protection are so minute yet give the users such a false sense of security that it may tempt people to stay in the sun longer than they should, while applying too little sunscreen. Your skin may be protected from sunburn, but could leave yourself exposed to the UVA rays that cause other kinds of skin and cellular damage. Our preference is to offer sunscreens that will feel good on your skin and encourage you to reapply every 80 minutes or after a good swim.

The FDA has also called for a ban on sunscreens stating an SPF greater than 50, calling them misleading, but this has not yet been enforced. We hope to see this as a future regulation.

                                                                

Will Stream2Sea sunscreen make my skin break out:

We have sensitive skin too!  Many mineral based sunscreens use oils to make them spread easier.  Not at Stream2Sea! Because our formulas are water-based, you might have to spend a little more effort rubbing in our sunscreen, but they are not greasy and won’t block your pores! 

                                    

I'm going diving in an hour. Do I really need to put on a sunscreen?

Great question! Stream2Sea have tested their products against several marine species and coral larvae, and believe that ours is the safest available today. That said, do you really need sunscreen under water? We don’t think so. If you are getting right in, maybe you could wear a long-sleeved UPF shirt, hat and stay under the awning until jumping in then apply when you get out of the water. The bean counters might not like us saying that to you, but it’s a thought…

                                                                                           

Why do companies use nanoparticles?

 Titanium dioxide and zinc oxide form a physical barrier that reflects and scatters UV light. The smaller the particle, the less whiting the appearance. The only way to achieve a transparent appearance on the skin is to deliver the titanium dioxide and zinc oxide in nanoparticle form. We feel that a little whitening is a good tradeoff for the health of our bodies and our environment.

                                                          

What are Natural Cosmetics?

 Natural cosmetic is a very loose term, and not a description that is easy to quantify and not something that there is a clear definition under law.

Many products contain a blend of natural ingredients and some synthetic or have been refined considerably from their initial "natural" source. The prime requirement is to produce safe cosmetics/skin care or any product intended to be used on the skin or hair. To achieve that requirement, ingredients such as preservatives are required to achieve products that are stable and free from microbial contamination. The products that we sell on our website are products that contain both natural and synthetic ingredients and have been formulated to achieve safety and functionality. They are not 100% natural as few products can make that claim and achieve stability, safety and functionality.

                                                                                                                                                       

Shipping from Lord Huff and Puff

 Depending on the product mix that you order from our web site you may receive more than one package. The manufacturers that we have chosen are known to be prompt and efficient and provide superb value for money.

                                                                   

Payment

 Most credit cards are accepted in addition to PayPal in US$. At this time we do not accept payment other than in US$. Payment details are secure and encrypted and supported by Shopify. Checks are not accepted unless by prior arrangement.

Products remain property of Lord Huff and Puff LLC until paid in full. Shipping at this time is limited to mainland USA.

 Important

Statements made on this website have not been evaluated by the Food and Drug Administration (FDA). Products sold through this web site do not treat medical conditions. Always consult your healthcare professional before starting or altering any course of treatment.

As with ALL skin care and cosmetic products, if you suffer any irritation, discontinue use. It does NOT mean that there is anything wrong with the product. Allergies can change depending on diet and any medications taken. Talk to your physician/medical professional if in doubt.

Policy regarding Charities

We are very aware of the need to give something back in life and we choose with great care suppliers that have that same attitude to running a business. Look for example, at our major source of products, Stream2Sea. This is a company that was formed to provide a range of sunscreens that are reef friendly as a result of Autumn's interest in diving around the planet. I have known Autumn, the founder and CEO of Stream2Sea for many years, long before Stream2Sea was formed, and I am proud to be selling her superb range of products.

As the founder and CEO of Lord Huff and Puff LLC it is my absolute priority to look for like minded companies. We will be supporting the "Breast Cancer Research Foundation" as our initial charity and for each t-shirt sold, we will donate $5 to that Foundation. As we grow and have additional funds available, we will become involved in other charity and environmental projects which was one of the priorities for starting my company.

   To our UK visitors, please check out one of our favourite charities at    

https://thesomersettoiletryco.co.uk/bristol-billy-chip/

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